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Business Solutions

JAPS has a variety of product offerings as OEM and partners across the globe; the idea is to give our customers the best of solutions that satisfy their current and future needs. Our team has worked in deploying solutions for Utility, Banks, Airlines, Airport, Revenue Department, NGOs and Automobile. We help simplify their IT procurement experience and reduce costs. We build highly secure, scalable and robust applications for global businesses.

ERP

You need a robust platform to cater to daily activity for your business, a system that understands your business and you understand the system. It should include all the following modules but should not limit to it in this evolutionary world.

1. Human Resource
2. Inventory
3. Sales & Marketing
4. Finance & Accounting
5. Project Management
6. Manufacturing
7. Customer Relationship Management (CRM)
8. Supply Chain Management (SCM)

Integration Possibilities

Website

Corporate Website

3rd Party Website

Social Media

Linkedin

Facebook ​

Unified Messaging

SMS

Email

Chat

Telephony (Screen Popup & Recording)

Sales CRM

Manage your sales team with the best of the solution and latest technology to keep your sales team ahead of others giving you a competitive advantage with technology. We offer various possibilities to make sure that we satisfy you with all the technology available in the market and satisfy your requirement.

1. Company and Contact Management
2. Lead Management
3. Opportunity tracking
4. Knowledgebase
5. Invoicing
6. Order tracking
7. After-sales
8. Reports and Analytics
9. Content repository

Integration Possibilities

Website

Corporate Website

3rd Party Website

Social Media

Linkedin

Facebook ​

Unified Messaging

SMS

Email

Chat

Telephony (Screen Popup & Recording)

Voice Of Customer (VOC)

We are living in a competitive world, everyone is offering services to their customer and you need to scale-up customer interaction leading it to positive inclination towards your brand. VOC helps in learning customer and their expectations; it helps to understand the gap and areas of improvement within products or services. Create a culture that values feedback and act to create a distinction.

1. Company and Contact Management
2. Knowledge base
3. Survey-
4. In-store Experience
5. After Purchase Experience
6. Custom Questions and Catalog Survey
7. Feedback and learning
8. Reports and Dashboard

Integration Possibilities

Website

Corporate Website

3rd Party Website

Social Media

Linkedin

Facebook ​

Unified Messaging

SMS

Email

Chat

Telephony (Screen Popup & Recording)

Complaint Mgmt. System

Manage your support team with the best of the solution and latest technology to offer your clients first contact resolution and maintaining the KPI. The service industry is demanding and you need to give the best of service to retain and enhance your customer. We offer various possibilities to make sure that we satisfy you with all the technology available in the market and satisfy your requirement.

1. Company and Contact Management
2. Knowledge base
3. Ticket Generation
4. SLA
5. Ticket Allocation
6. Time Management
7. Resolution and ticket closure
8. Escalation Management
9. Reports and Dashboard

Integration Possibilities

Website

Corporate Website

3rd Party Website

Social Media

Linkedin

Facebook ​

Unified Messaging

SMS

Email

Chat

Telephony (Screen Popup & Recording)